CharmPets Privacy Policy
Last Updated: July 7, 2025
Welcome to CharmPets! We're committed to protecting your privacy while helping you build magical connections with your beloved pets. This policy explains how we handle your information with care and transparency.
Data Controller
LingDa Tech is the data controller for your personal information. For any privacy-related questions or concerns, please contact us at linda.tech.x@gmail.com
Information We Collect
We believe in minimal data collection. We explicitly do not track your browsing history or use cookies for tracking purposes. We only collect information that you voluntarily provide, such as:
- Contact information when you reach out to us
- Account details if you create a profile
- Pet information you choose to share
- Feedback and communications
How We Use Your Information
- Core Functions: Providing our pet care and bonding services
- Improvements: Enhancing our platform based on your feedback
- Security: Protecting your account and preventing fraud
- Communication: Sending important updates and responding to inquiries
Data Storage & Protection
Your data is stored securely using industry-standard encryption and security measures. We implement regular security audits and maintain strict access controls. In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate remedial action.
Your Rights
You have complete control over your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your personal data
- Portability: Export your data in a readable format
Children's Protection
Our services are designed for users aged 16 and above. We do not knowingly collect personal information from children under 16. If we discover that we have collected information from a child under 16, we will delete it immediately.
Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.
Policy Changes
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or prominent website notices at least 30 days before implementation.
Contact Us
Have questions about this privacy policy or how we handle your data? We're here to help:
Email: linda.tech.x@gmail.com
Response Time: We aim to respond to all privacy inquiries within 48 hours
Thank You!
Thank you for trusting CharmPets with your pet care journey. Your privacy is important to us, and we're committed to protecting it while helping you create beautiful memories with your furry friends.